Quality Assurance
Quality is a workflow, not a certificate
Certificates describe intentions. Our six-stage workflow describes what actually happens to every batch between an audited factory and your port — checkpoint by checkpoint, with documents at each gate.
The Workflow
Six checkpoints. No exceptions.
Every consignment — first order or hundredth — moves through the same gates. A batch that fails a gate does not move forward, whatever the schedule says.
- 01
Supplier Qualification
Every manufacturing partner is audited on site by our QA team against WHO-GMP requirements before a single order is placed — facilities, systems, data integrity and people. Re-audit is scheduled, not reactive.
- 02
Raw Material & Production Control
Approved-vendor APIs with full traceability, in-process controls at every critical step, and batch manufacturing records reviewed against specification before release to packing.
- 03
Quality Control Testing
Every batch is tested against pharmacopoeial specification — identity, assay, dissolution, impurities, microbial limits — in NABL-accredited laboratories, with a Certificate of Analysis issued per batch.
- 04
Export Packaging
Climate-appropriate primary packing, tropicalized cartons, market-compliant multilanguage artwork and GS1 serialization where required — verified against a packing checklist before container stuffing.
- 05
Pre-shipment Inspection
Independent inspection (SGS, Intertek or buyer-nominated) coordinated where contracts or destination authorities require it; our own outbound QA check applies to every consignment regardless.
- 06
Shipment & Cold Chain
Qualified containers, calibrated data loggers on temperature-sensitive cargo, documented handovers and a complete document pack transmitted before vessel departure — so clearance starts the day cargo arrives.
Credentials
The certifications behind the workflow
WHO-GMP
All partner manufacturing facilities hold current WHO Good Manufacturing Practice certification, verified at audit and renewed on schedule.
ISO 9001:2015
Our quality management system is ISO 9001:2015 certified, covering sourcing, documentation, export operations and customer service.
COPP
Certificates of Pharmaceutical Product issued under the WHO certification scheme accompany registrations and shipments as destination authorities require.
FSSAI
Nutraceutical and food-supplement lines are manufactured under FSSAI licensing with full compositional documentation.
Halal Certification
Halal-certified production lines are available for markets and formulations where certification is required or commercially preferred.
CE (Devices)
Medical-device and consumable lines supplied through our healthcare-products range carry CE marking where applicable.
Request our quality documentation
Certification pack, sample COAs, audit program summary — sent same day to verified business addresses.
Or message our export desk on WhatsApp